Terms & Conditions

By accessing and using the MAWASIM website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

MAWASIM offers premium Arabian dates and related products. We make every effort to display our products accurately, including colors, descriptions, and pricing. However, we cannot guarantee that your device's display will accurately reflect the actual color of the products. All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

• All prices are listed in Saudi Riyals (SAR) unless otherwise stated • Prices are subject to change without notice • Payment is required at the time of order placement • We accept major credit cards, debit cards, and other payment methods as displayed • All transactions are processed securely through our payment partners • Additional taxes or duties may apply based on your location

When you place an order: • You will receive an order confirmation email • We reserve the right to accept or decline any order • Orders are processed within 1-2 business days • Shipping times vary based on location • You are responsible for providing accurate shipping information • Risk of loss passes to you upon delivery

• Shipping is available within Saudi Arabia and select international locations • Delivery times are estimates and not guaranteed • We are not responsible for delays caused by customs or shipping carriers • Additional customs fees or import duties are the customer's responsibility • Perishable products should be inspected upon delivery • Refused or unclaimed packages may incur return shipping fees

Due to the perishable nature of our products: • Returns are accepted only for damaged or defective products • Claims must be made within 48 hours of delivery • Photographic evidence may be required • Refunds will be processed to the original payment method • Return shipping costs are the customer's responsibility unless the product is defective • Custom or personalized orders cannot be returned

We guarantee that all products are: • Sourced from premium suppliers • Properly stored and handled • Packaged to maintain freshness • Inspected before shipping However, once delivered, proper storage is the customer's responsibility. We are not liable for damage caused by improper storage or handling after delivery.

All content on the MAWASIM website, including but not limited to text, images, logos, graphics, and software, is the property of MAWASIM or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

If you create an account: • You are responsible for maintaining account security • You must provide accurate and current information • You are responsible for all activities under your account • We reserve the right to terminate accounts for violations • You must not share your account credentials

You may not use our website or services to: • Violate any laws or regulations • Infringe on intellectual property rights • Transmit harmful or malicious code • Engage in fraudulent activities • Harass or harm others • Collect user information without consent • Interfere with website functionality

To the maximum extent permitted by law, MAWASIM shall not be liable for: • Indirect, incidental, or consequential damages • Loss of profits or revenue • Data loss or corruption • Service interruptions • Third-party actions Our total liability shall not exceed the amount paid for the product in question.

You agree to indemnify and hold harmless MAWASIM, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.

For questions about these Terms and Conditions, please contact us at: Email: support@mawasim.com Phone: +966 XX XXX XXXX Address: Saudi Arabia